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Sunday, September 13
 

3:00pm EDT

Registration
Sunday September 13, 2026 3:00pm - 6:00pm EDT
Foyer / Pre-Function Area
Pick up your conference badge and swag bag, and get ready for an amazing Ignite experience! Our team will be on hand to welcome you, answer questions, and help you get oriented before the sessions begin.
Sunday September 13, 2026 3:00pm - 6:00pm EDT
Foyer / Pre-Function Area
  All

6:00pm EDT

Welcome Reception
Sunday September 13, 2026 6:00pm - 9:00pm EDT
Atrium - Marriott Savannah Riverfront
Join us the night before the conference officially begins for a fun evening to connect, relax, and get into the Ignite spirit! Enjoy drinks, light bites, and great conversation with fellow attendees, speakers, partners, and the SurePoint team. Whether you're a first-timer or a returning guest, this is the perfect way to break the ice, make new connections, and start your Savannah experience on a...
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Sunday September 13, 2026 6:00pm - 9:00pm EDT
Atrium - Marriott Savannah Riverfront
  All
 
Monday, September 14
 

7:00am EDT

Breakfast
Monday September 14, 2026 7:00am - 8:00am EDT
Atrium - Marriott Savannah Riverfront

Monday September 14, 2026 7:00am - 8:00am EDT
Atrium - Marriott Savannah Riverfront
  Breaks and Meals

7:00am EDT

Registration
Monday September 14, 2026 7:00am - 12:00pm EDT
Foyer / Pre-Function Area
Pick up your conference badge and swag bag, and get ready for an amazing Ignite experience! Our team will be on hand to welcome you, answer questions, and help you get oriented before the sessions begin.
Monday September 14, 2026 7:00am - 12:00pm EDT
Foyer / Pre-Function Area
  All

8:00am EDT

Welcome to Ignite: Where Tradition Meets Transformation
Monday September 14, 2026 8:00am - 8:10am EDT
General Session Room - Savannah Ballroom A
Jeff Steinberg, CEO of SurePoint Technologies, welcomes you to Ignite 2026 in historic Savannah, GA where our theme is "Where Tradition Meets Transformation." Honor what has made your firm great while embracing the bold shifts — modern data foundations, new business models, and AI-powered insight — that will define the next decade of legal practice. Connect with peers, sharpen your strategy,...
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Speakers
avatar for Jeff Steinberg

Jeff Steinberg

CEO, SurePoint Technologies
Monday September 14, 2026 8:00am - 8:10am EDT
General Session Room - Savannah Ballroom A
  All

8:00am EDT

Exhibit Hall
Monday September 14, 2026 8:00am - 5:00pm EDT
Foyer / Pre-Function Area
Visit Ignite's Sponsors in the Exhibit Hall
  • 3545 Consulting
  • 4L
  • Affinity
  • Afinety
  • Ajax
  • Billables.ai
  • Cloudelligent
  • Corpay
  • Demand Pulse
  • Element
  • FileForms
  • First American Equipment Finance
  • Laurel.ai
  • Law Toolbox
  • Legal Tech Decoded
  • Matteroom
  • PointOne
  • Scan Logic
  • Zebraworks
Monday September 14, 2026 8:00am - 5:00pm EDT
Foyer / Pre-Function Area
  Breaks and Meals

8:10am EDT

Navigating Ignite: What's New, What's Next
Monday September 14, 2026 8:10am - 8:20am EDT
General Session Room - Savannah Ballroom A
Right after the welcome session, join SurePoint's Chief Commercial Officer, Dan Hurley, for a fast-paced walkthrough of this year's Ignite experience in Savannah. We'll highlight the four 2026 tracks — Future of Firm Performance, Growth, Talent & Competitive Strategy, Technology, AI & Innovation, and Finance & Operational Excellence — and show you how to get the most value from every session,...
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Speakers
avatar for Dan Hurley

Dan Hurley

Chief Commercial Officer, SurePoint Technologies
Monday September 14, 2026 8:10am - 8:20am EDT
General Session Room - Savannah Ballroom A
  All

8:20am EDT

Firm Performance in 2026
Monday September 14, 2026 8:20am - 9:00am EDT
General Session Room - Savannah Ballroom A
The legal technology landscape has shifted from incremental updates to fundamental changes. In this strategic session, Olivia Mockel (Chief Brand & Market Strategy Officer) and Bianca Zavala (Product Management Manager) reveal how SurePoint's ecosystem is built for the next era of legal practice. Learn where the market is heading in 2026, how tradition and transformation coexist one ecosystem, and...
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Speakers
avatar for Olivia Mockel

Olivia Mockel

Chief Brand & Market Strategy Officer, SurePoint Technologies
avatar for Bianca Zavala

Bianca Zavala

Manager, Product Management, SurePoint Technologies

Monday September 14, 2026 8:20am - 9:00am EDT
General Session Room - Savannah Ballroom A
  All

9:00am EDT

The 5 Types of Wealth
Monday September 14, 2026 9:00am - 10:00am EDT
General Session Room - Savannah Ballroom A
Join Sahil Bloom as he challenges the traditional definition of success and introduces a more holistic framework for a meaningful life. Through the lens of the five types of wealth—time, social, mental, physical, and financial—this session offers practical insights to help you rethink priorities, make better decisions, and invest in what truly matters.This Keynote session is sponsored by...
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Speakers
avatar for Sahil Bloom
Monday September 14, 2026 9:00am - 10:00am EDT
General Session Room - Savannah Ballroom A
  All

10:00am EDT

SurePoint Expert Room
Monday September 14, 2026 10:00am - 5:00pm EDT
Expert Room - Savannah Ballroom E

Monday September 14, 2026 10:00am - 5:00pm EDT
Expert Room - Savannah Ballroom E
  Expert Room

10:10am EDT

Gold Sponsor Panel - Passive Timekeeping
Monday September 14, 2026 10:10am - 10:55am EDT
Breakout Room 3 - Savannah Ballroom D
Join a panel of our industry partners as they discuss what they are seeing across the market today, from shifting client expectations to emerging technologies and evolving industry priorities. This session will provide real-world perspectives on the trends shaping the future of legal operations, along with practical insights into the challenges and opportunities facing law firms and legal...
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Speakers
avatar for Debbie Foster

Debbie Foster

Chief Executive Officer, Affinity Consulting
Debbie Foster is a nationally recognized thought leader on efficiency and innovation in professional legal organizations. Having worked with law firms and legal departments since 1995, she combines her mix of strategic management and strong leadership skills to help them navigate... Read More →
avatar for Robert Eyckmans

Robert Eyckmans

Enterprise Account Executive, Laurel

avatar for Nancy Jeng

Nancy Jeng

Co-Founder, Billables AI

avatar for Jack Weinberger

Jack Weinberger

Co-Founder and Co-CEO, Ajax
Monday September 14, 2026 10:10am - 10:55am EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  Technology, AI, and Innovation

10:10am EDT

Gold Sponsor Session: Justice in the Digital Age: Crafting a Winning 2026 Legal Tech Strategy
Monday September 14, 2026 10:10am - 10:55am EDT
Breakout Room 1 - Savannah Ballroom B
Legal tech's democratization is real — and in 2026 mid size can match BigLaw with the same caliber of AI research, document automation, and case management. Laura Kennedy and Chelsey Lambert of Legal Tech Decoded shares practical strategies for identifying and implementing tech investments that deliver measurable returns regardless of firm size. Leave with a concrete 2026 roadmap for cloud...
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Speakers
avatar for Laura Kennedy

Laura Kennedy

Co-Founder, Chief Executive Officer, Circle Management Group
With years of experience founding McCord Consulting and shaping the legal technology landscape, Laura has become a trusted partner for law firms, government agencies, and professional services organizations looking to work smarter and more efficiently. Known for her ability to design... Read More →
Monday September 14, 2026 10:10am - 10:55am EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  The Future of Firm Performance

11:00am EDT

Finance Core & Finance Enterprise: Performance, Stability & Your Experience
Monday September 14, 2026 11:00am - 11:45am EDT
Breakout Room 2 - Savannah Ballroom C
When your software slows down, your work slows down. We know that performance and stability aren't just technical metrics—they directly impact productivity, efficiency, and your team's ability to serve clients. In this session, members of our Product and Engineering teams will provide an inside look at how we monitor, measure, and improve platform performance. We'll discuss the investments...
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Speakers
avatar for Delaney Faircloth

Delaney Faircloth

Software QA Analyst, SurePoint Technologies

Monday September 14, 2026 11:00am - 11:45am EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core

11:00am EDT

The Next Era of Law Firm Marketing, Business Development & Growth
Monday September 14, 2026 11:00am - 11:45am EDT
Breakout Room 1 - Savannah Ballroom B
Law firm marketing and business development are evolving from purely relationship-based efforts to intelligence-driven growth. This session will explore how Legal Insights brings together multiple data points, including connections, market signals, and firm intelligence, to help firms recruit strategically, uncover growth opportunities, and strengthen client development. The goal is not to replace...
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Speakers
avatar for Katherine Byrnes

Katherine Byrnes

Senior Product Owner, SurePoint Technologies

Monday September 14, 2026 11:00am - 11:45am EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Legal Insights

11:00am EDT

Introducing the Firm Performance Data Engine: AI-Powered Financial Insight & Benchmarking for 2026
Monday September 14, 2026 11:00am - 11:45am EDT
General Session Room - Savannah Ballroom A
We're experimenting with AI — and we're excited about what's ahead. In this session, Bianca Zavala shares an early, behind-the-scenes look at some of the ideas we're exploring around how AI could help turn a firm's financial data into clearer, more actionable insight. Think less about static reports and more about the possibility of asking everyday questions of your data and getting helpful...
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Speakers
avatar for Bianca Zavala

Bianca Zavala

Manager, Product Management, SurePoint Technologies

Monday September 14, 2026 11:00am - 11:45am EDT
General Session Room - Savannah Ballroom A
  Technology, AI, and Innovation

11:45am EDT

Lunch
Monday September 14, 2026 11:45am - 1:00pm EDT
Atrium - Marriott Savannah Riverfront

Monday September 14, 2026 11:45am - 1:00pm EDT
Atrium - Marriott Savannah Riverfront
  Breaks and Meals

1:00pm EDT

ScanLogic - Platinum Sponsor Session
Monday September 14, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B
Description coming soon!
Monday September 14, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA

1:00pm EDT

Improving Money Movement for Law Firms — and the Role of AI
Monday September 14, 2026 1:00pm - 1:45pm EDT
Breakout Room 2 - Savannah Ballroom C
Join SurePoint's Vice President of Payment Services Brian DuCharme and a special guest TBA for an executive discussion on the importance of a well-balanced strategy for managing firm-wide money movement. This session will explore how leading firms are modernizing financial operations—enhancing e-invoicing adoption, expanding digital payment acceptance, and streamlining accounts payable through...
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Speakers
avatar for Brian duCharme

Brian duCharme

Vice President, Payment Services, SurePoint Technologies

Monday September 14, 2026 1:00pm - 1:45pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Payments

1:45pm EDT

Break
Monday September 14, 2026 1:45pm - 2:00pm EDT
Foyer / Pre-Function Area
Visit Ignite's Sponsors in the Exhibit Hall
  • 3545 Consulting
  • 4L
  • Affinity
  • Afinety
  • Ajax
  • Billables.ai
  • Cloudelligent
  • Corpay
  • Demand Pulse
  • Element
  • FileForms
  • First American Equipment Finance
  • Laurel.ai
  • Law Toolbox
  • Legal Tech Decoded
  • Matteroom
  • PointOne
  • Scan Logic
  • Zebraworks

Monday September 14, 2026 1:45pm - 2:00pm EDT
Foyer / Pre-Function Area
  Breaks and Meals

2:00pm EDT

Your Data. Your Challenges. Your Voice.
Monday September 14, 2026 2:00pm - 3:00pm EDT
Breakout Room 3 - Savannah Ballroom D
What reporting challenges are holding your firm back? What insights do you wish you had at your fingertips? This session is designed to give customers a direct voice in the future of business intelligence and reporting. Through open discussion and roadmap validation exercises, we’ll explore real-world operational, financial, and executive reporting needs across mid-sized law firms — and gather...
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Speakers
DR

David Raborn

Manager, Product Management, SurePoint Technologies
RS

Roque Sena

Senior Product Owner, SurePoint Technologies
Monday September 14, 2026 2:00pm - 3:00pm EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance and Operational Excellence

2:00pm EDT

The Augmentation Imperative
Monday September 14, 2026 2:00pm - 3:00pm EDT
Breakout Room 1 - Savannah Ballroom B
AI won't replace you — but someone using AI better might. This talk dismantles the replacement myth and gives leaders a practical framework for redesigning roles where human judgment and AI capability amplify each other. Walk away with a tool you can use Monday morning.
Speakers
avatar for David Williams

David Williams

Chief Information Officer, Butzel Long
Monday September 14, 2026 2:00pm - 3:00pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Technology, AI, and Innovation

2:00pm EDT

Panel: What Metrics Matter Most for Law Firm Success
Monday September 14, 2026 2:00pm - 3:00pm EDT
Breakout Room 2 - Savannah Ballroom C
Every firm tracks metrics — but the ones that truly predict performance often get lost in the noise. In this client panel, Amy Flaherty and Jenna Keberdle bring together firm leaders to cut through the dashboards and debate what actually matters: the financial, operational, and productivity metrics that drive realization, profitability, and growth in 2026 — and the vanity numbers that quietly...
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Speakers
avatar for Amy Flaherty

Amy Flaherty

VP, Customer Growth, SurePoint Technologies
avatar for Jenna Keberdle

Jenna Keberdle

Client Success Manager, SurePoint Technologies
Monday September 14, 2026 2:00pm - 3:00pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  The Future of Firm Performance

3:00pm EDT

Break
Monday September 14, 2026 3:00pm - 3:15pm EDT
Foyer / Pre-Function Area
Visit Ignite's Sponsors in the Exhibit Hall
  • 3545 Consulting
  • 4L
  • Affinity
  • Afinety
  • Ajax
  • Billables.ai
  • Cloudelligent
  • Corpay
  • Demand Pulse
  • Element
  • FileForms
  • First American Equipment Finance
  • Laurel.ai
  • Legal Tech Decoded
  • Matteroom
  • PointOne
  • Scan Logic
  • Zebraworks

Monday September 14, 2026 3:00pm - 3:15pm EDT
Foyer / Pre-Function Area
  Breaks and Meals

3:15pm EDT

Platinum Sponsor Session: 4L Managed Accounting - Metrics that Matter
Monday September 14, 2026 3:15pm - 4:00pm EDT
Breakout Room 2 - Savannah Ballroom C
What to Track, What to Fix, What to Ignore   Most firms track plenty of data. Not all use it to make better decisions. This session focuses on the financial and productivity metrics that have the biggest effect on firm performance and profitability, including the ones that tend to be overlooked, and a few that can mislead you.   We'll cover: The metrics that...
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Speakers
avatar for Mary Steele

Mary Steele

Director of Reporting, 4L Managed Accounting LLC
Mary Steele is the Director, Reporting at 4L Managed Accounting LLC, a strategic partner of SurePoint Technologies. 
Monday September 14, 2026 3:15pm - 4:00pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Enterprise

3:15pm EDT

SurePoint Growth Solutions: Roadmap Preview
Monday September 14, 2026 3:15pm - 4:00pm EDT
Breakout Room 1 - Savannah Ballroom B
Explore the future of SurePoint’s growth solutions in this roadmap session focused on Legal Insights. We’ll share how we’re evolving the experience to make it easier to navigate, more aligned to user needs, and better designed to help firms get to the outcomes they want.
Speakers
avatar for Bianca Zavala

Bianca Zavala

Manager, Product Management, SurePoint Technologies

Monday September 14, 2026 3:15pm - 4:00pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Legal Insights   CRM

3:15pm EDT

Practical Workflow Improvements for Everyday Work
Monday September 14, 2026 3:15pm - 4:00pm EDT
General Session Room - Savannah Ballroom A
Discover practical ways to streamline everyday work across your firm using workflow tools and operational capabilities already available within the platform. This session will highlight practical use cases for task blueprints, document templates, client portal capabilities, and digital billing workflows.Attendees will leave with actionable ideas to simplify processes, improve user adoption, and...
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Speakers
avatar for Connie Mysliwiec

Connie Mysliwiec

Product Owner, SurePoint Technologies
Monday September 14, 2026 3:15pm - 4:00pm EDT
General Session Room - Savannah Ballroom A
  SurePoint Pro

4:05pm EDT

Custom Dashboards & Reporting in Finance Core: Real-Time Insight for 2026
Monday September 14, 2026 4:05pm - 4:50pm EDT
Breakout Room 3 - Savannah Ballroom D
Data-driven decisions can't wait for month-end. Delaney Faircloth teaches attendees how to build and customize Finance Core dashboards that surface billing KPIs, matter metrics, attorney utilization, and AR trends in real time. Visualize performance the way 2026 leaders need it — at a glance — to drive faster, better strategic decisions.
Speakers
avatar for Delaney Faircloth

Delaney Faircloth

Software QA Analyst, SurePoint Technologies

Monday September 14, 2026 4:05pm - 4:50pm EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core

4:05pm EDT

Workflow Automation in 2026: Using Finance Enterprise to Reclaim Hours from Admin
Monday September 14, 2026 4:05pm - 4:50pm EDT
Breakout Room 2 - Savannah Ballroom C
Reclaim billable hours by letting Finance Enterprise handle the repeatable work. Allison Geier walks operations leaders and firm administrators through 2026-ready automation patterns — new matter intake and task delegation — with the rules, templates, and triggers that turn manual tasks into seamless, scalable processes. 
Speakers
avatar for Allison Geier

Allison Geier

Senior Implementation Consultant, SurePoint Technologies

Monday September 14, 2026 4:05pm - 4:50pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Enterprise

4:05pm EDT

The Firm Performance Revolution
Monday September 14, 2026 4:05pm - 4:50pm EDT
Breakout Room 1 - Savannah Ballroom B
How leading firms are redefining success beyond billable hours—aligning talent, technology, and client value.
Speakers
avatar for Debbie Foster

Debbie Foster

Chief Executive Officer, Affinity Consulting
Debbie Foster is a nationally recognized thought leader on efficiency and innovation in professional legal organizations. Having worked with law firms and legal departments since 1995, she combines her mix of strategic management and strong leadership skills to help them navigate... Read More →
Monday September 14, 2026 4:05pm - 4:50pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  The Future of Firm Performance

6:00pm EDT

A Night On the River With SurePoint
Monday September 14, 2026 6:00pm - 8:00pm EDT
Savannah Riverboat Cruises
Set sail on the Savannah River for an unforgettable night aboard a classic riverboat! Join us for a scenic cruise along Savannah's historic waterfront, where Southern hospitality meets transformation under the stars. Enjoy local cuisine, signature cocktails, live music, and unforgettable views as we take the Ignite experience offshore. Whether you're here to relax on deck, mingle with peers, or...
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Monday September 14, 2026 6:00pm - 8:00pm EDT
Savannah Riverboat Cruises 9 E River St, Savannah, GA 31401, USA
  Breaks and Meals
 
Tuesday, September 15
 

7:00am EDT

Breakfast
Tuesday September 15, 2026 7:00am - 8:00am EDT
Atrium - Marriott Savannah Riverfront

Tuesday September 15, 2026 7:00am - 8:00am EDT
Atrium - Marriott Savannah Riverfront
  Breaks and Meals

8:00am EDT

SurePoint Expert Room
Tuesday September 15, 2026 8:00am - 5:00pm EDT
Expert Room - Savannah Ballroom E

Tuesday September 15, 2026 8:00am - 5:00pm EDT
Expert Room - Savannah Ballroom E
  Expert Room

9:00am EDT

The Modern Law Firm Playbook for 2026 and Beyond
Tuesday September 15, 2026 9:00am - 9:25am EDT
General Session Room - Savannah Ballroom A
SurePoint leadership walks you through a strategic roadmap for sustainable growth: Which Ignite sessions should you attend next?
Speakers
avatar for Dan Hurley

Dan Hurley

Chief Commercial Officer, SurePoint Technologies
Tuesday September 15, 2026 9:00am - 9:25am EDT
General Session Room - Savannah Ballroom A
  All

9:30am EDT

Platinum Sponsor Session: 3545
Tuesday September 15, 2026 9:30am - 10:15am EDT
Breakout Room 1 - Savannah Ballroom B
Detailed description coming soon
Tuesday September 15, 2026 9:30am - 10:15am EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA

9:30am EDT

Rethinking Collections in 2026: Proactive, Embedded, and AI-Assisted
Tuesday September 15, 2026 9:30am - 10:15am EDT
Breakout Room 2 - Savannah Ballroom C
Manual follow-up and reactive A/R management cost firms millions every year.  Zebraworks shows how leading firms are embedding collections into the entire billing lifecycle in 2026 — using AI-assisted prioritization, client-friendly digital outreach, and integrated workflows that engage clients earlier and protect relationships. Walk away with a modern collections playbook that improves...
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Speakers
avatar for Bill Bice

Bill Bice

CEO, Zebraworks

Tuesday September 15, 2026 9:30am - 10:15am EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core   Finance Enterprise   SurePoint Pro

9:30am EDT

Winning the Talent War in 2026
Tuesday September 15, 2026 9:30am - 10:15am EDT
Breakout Room 3 - Savannah Ballroom D
Get the latest insights into the shifting legal landscape from Legal Insights industry data. This session will review recent hiring trends, high-growth practice areas, regional market movers, and what it all means for law firm recruiting, retention, and growth strategies. Learn how to apply this market intelligence to shape your firm’s talent plans and stay competitive in an evolving industry.
Speakers
avatar for Phil Flora

Phil Flora

Vice President, Sales, SurePoint Technologies
Tuesday September 15, 2026 9:30am - 10:15am EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  Growth, Talent, and Competitive Strategy

10:20am EDT

10 features you’re probably not using (but should be)
Tuesday September 15, 2026 10:20am - 11:05am EDT
Breakout Room 3 - Savannah Ballroom D
Join us as we uncover 10 powerful features in SurePoint Pro that often go unnoticed but can have a meaningful impact on your firm's efficiency, visibility, and day-to-day operations. In this session, we'll walk through practical tools designed to help you work smarter, streamline processes, and get more value from the solutions you already have.  Topics may include time-saving shortcuts,...
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Speakers
avatar for Kate Bourgon

Kate Bourgon

Customer Success Manager, SurePoint Technologies
Tuesday September 15, 2026 10:20am - 11:05am EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  SurePoint Pro

10:20am EDT

Platinum Sponsor Session: Element - Claude and Legal: Three Features You Can Use Immediately
Tuesday September 15, 2026 10:20am - 11:05am EDT
Breakout Room 1 - Savannah Ballroom B
A practical, hands-on enablement session covering three Claude features that work for real legal work. We'll start with the five-part prompting formula- the foundation everything else builds on. We will then move through Projects (persistent context for each client matter) and finally, Custom Skills (your firm's playbook as a reusable file). We'll also be candid about what...
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Speakers
avatar for Chris Dunsford

Chris Dunsford

VP, Applications, Element Technologies

Tuesday September 15, 2026 10:20am - 11:05am EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Technology, AI, and Innovation

11:10am EDT

Realization, Utilization & Profitability
Tuesday September 15, 2026 11:10am - 12:00pm EDT
Breakout Room 2 - Savannah Ballroom C
Margin doesn't erode all at once — it slips through realization, utilization, and profitability, one matter at a time. In this session, Delaney Faircloth breaks down the levers that actually drive firm margin: how effective rates, write-downs, and write-offs shape realization; how attorney and timekeeper utilization affects capacity and output; and how the two come together to determine true...
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Speakers
avatar for Delaney Faircloth

Delaney Faircloth

Software QA Analyst, SurePoint Technologies

Tuesday September 15, 2026 11:10am - 12:00pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core

11:10am EDT

Future Proofing your Tech Stack
Tuesday September 15, 2026 11:10am - 12:00pm EDT
Breakout Room 3 - Savannah Ballroom D
The technology choices you make today determine how well your firm adapts to rapid AI-driven change. In this panel, Njama Braasch and industry leaders share a practical approach to building a tech stack that is resilient, connected, and secure without chasing every new tool. We will cover how to evaluate new technologies against real business outcomes, when to consolidate vs. integrate, and...
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Speakers
avatar for Njama Braasch

Njama Braasch

Vice President, Security & GRC, SurePoint Technologies
Tuesday September 15, 2026 11:10am - 12:00pm EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  Technology, AI, and Innovation

12:00pm EDT

Lunch
Tuesday September 15, 2026 12:00pm - 1:00pm EDT
Atrium - Marriott Savannah Riverfront

Tuesday September 15, 2026 12:00pm - 1:00pm EDT
Atrium - Marriott Savannah Riverfront
  Breaks and Meals

1:00pm EDT

Panel: From Intake to Billing: Creating a Seamless Workflow
Tuesday September 15, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B
Join Amy Flaherty and Jenna Keberdle for a Client panel - More information coming soon
Speakers
avatar for Amy Flaherty

Amy Flaherty

VP, Customer Growth, SurePoint Technologies
avatar for Jenna Keberdle

Jenna Keberdle

Client Success Manager, SurePoint Technologies
Tuesday September 15, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core   Finance Enterprise   SurePoint Pro

1:00pm EDT

Beyond the Billable Hour in 2026: Designing AFAs That Actually Work
Tuesday September 15, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B
Detailed description coming soon

Tuesday September 15, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  SurePoint Pro

1:00pm EDT

Platinum Sponsor Session: Laurel.ai
Tuesday September 15, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B
Time has always been the core economic unit of professional services, yet the way firms capture it has changed remarkably little. Most timekeeping still relies on manual reconstruction after the fact, which limits both its accuracy and its usefulness as a record of how a firm actually works. This session examines what changes when time is captured automatically and treated as a primary source of...
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Speakers
avatar for Folarin Okulaja

Folarin Okulaja

Partnerships Manager, Laurel
Tuesday September 15, 2026 1:00pm - 1:45pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Technology, AI, and Innovation

1:50pm EDT

From Finance Core to SurePoint Pro: Real Customer Modernization Stories
Tuesday September 15, 2026 1:50pm - 2:35pm EDT
Breakout Room 3 - Savannah Ballroom D
Join our Product & Delivery teams to learn more about the path from your current solution to SurePoint Pro. We'll cover how to prepare your data, the migration timeline, and what to expect at each step on the path from Finance Core to SurePoint Pro. 
Speakers
avatar for Colin Farrell

Colin Farrell

Product Owner, SurePoint Technologies
RS

Roque Sena

Senior Product Owner, SurePoint Technologies
Tuesday September 15, 2026 1:50pm - 2:35pm EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core

1:50pm EDT

From Data to Decisions: Best Practices for Finance Enterprise Dashboards (LMS+)
Tuesday September 15, 2026 1:50pm - 2:35pm EDT
Breakout Room 1 - Savannah Ballroom B
Are your dashboards helping you make decisions—or just reporting numbers? In this session, we’ll show how leading firms design Finance Enterprise dashboards that highlight what matters most and drive confident, data-backed action. Learn best practices for structuring, prioritizing, and visualizing key financial metrics so leaders can quickly spot risks, opportunities, and trends. You’ll walk...
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Speakers
avatar for Allison Geier

Allison Geier

Senior Implementation Consultant, SurePoint Technologies

Tuesday September 15, 2026 1:50pm - 2:35pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Enterprise

1:50pm EDT

Turning Insight into Action: How Firms Can Use Legal Insights to Fuel Growth
Tuesday September 15, 2026 1:50pm - 2:35pm EDT
Breakout Room 1 - Savannah Ballroom B
In this session, SurePoint product experts will share customer stories and real use cases about how firms are using firm intelligence and competitive analysis from Legal Insights to guide growth, lateral strategy, and financial planning. 
Speakers
avatar for Katherine Byrnes

Katherine Byrnes

Senior Product Owner, SurePoint Technologies

Tuesday September 15, 2026 1:50pm - 2:35pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Legal Insights

2:35pm EDT

Break
Tuesday September 15, 2026 2:35pm - 3:05pm EDT
Foyer / Pre-Function Area
Visit Ignite's Sponsors in the Exhibit Hall
  • 3545 Consulting
  • 4L
  • Affinity
  • Afinety
  • Ajax
  • Billables.ai
  • Cloudelligent
  • Corpay
  • Demand Pulse
  • Element
  • FileForms
  • First American Equipment Finance
  • Laurel.ai
  • Law Toolbox
  • Legal Tech Decoded
  • Matteroom
  • PointOne
  • Scan Logic
  • Zebraworks

Tuesday September 15, 2026 2:35pm - 3:05pm EDT
Foyer / Pre-Function Area
  Breaks and Meals

3:05pm EDT

Profitability Unlocked: An interactive round table on how to use Finance Enterprise data
Tuesday September 15, 2026 3:05pm - 4:05pm EDT
Breakout Room 2 - Savannah Ballroom C
Join Mike Fife, Ken Koehn (Gould & Ratner), Ken Beaver (CGA Law Firm), and Brian Schofield (4-L) for an interactive Roundtable discussion on delivering profit - specifically, what do you DO with the data? Mike will walk you through how to get started, how to implement, and how to use the information to benefit your firm in an open discussion with attendees on best practices.
Speakers
avatar for Mike Fife

Mike Fife

Principal Implementation Consultant, SurePoint Technologies
avatar for Brian Schofield

Brian Schofield

Controller, 4L Managed Accounting LLC
As a fractional controller for multiple law firm clients, I act as a strategic financial partner and trusted
advisor. I oversee the full accounting cycle, manage relationships, and ensure timely, accurate financials for each firm I support. This role blends the technical expertise of a controller with the client-centric mindset of a service provider. I am a proactive problem solver who can... Read More →
avatar for Ken Koehn

Ken Koehn

Chief Operating Officer, Gould & Ratner
avatar for Ken Beaver

Ken Beaver

Finance and Operations Officer, CGA Law Firm
Tuesday September 15, 2026 3:05pm - 4:05pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  SurePoint Pro   Finance Core   Finance Enterprise

3:05pm EDT

AI in Action: What’s Real, What’s Hype
Tuesday September 15, 2026 3:05pm - 4:05pm EDT
Breakout Room 2 - Savannah Ballroom C
Cut through the noise on AI in a session focused on practical adoption, governance, and risk. Through a mix of panel discussion, demo, and open forum, we’ll explore what’s real today, where AI can add value as a tool within your other tools, and how firms can approach it with the right guardrails in place. We’ll also showcase our latest innovation designed to make accessing and visualizing...
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Speakers
avatar for Ritayan Bhattacharjee

Ritayan Bhattacharjee

Senior Director of Data Operations and Product, SurePoint Technologies
Tuesday September 15, 2026 3:05pm - 4:05pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Technology, AI, and Innovation

4:10pm EDT

Turning Collections into Consistent Cash Flow: Best Practices with Finance Core
Tuesday September 15, 2026 4:10pm - 5:00pm EDT
Breakout Room 2 - Savannah Ballroom C
Effective collections are key to maintaining predictable cash flow—but many firms still operate reactively. In this session, we’ll explore best practices for using Finance Core to create a more consistent, proactive collections strategy. Learn how to prioritize outreach, streamline follow-ups, and improve visibility into outstanding receivables. We’ll also cover practical workflows that help...
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Speakers
avatar for Kenny Van Sickle

Kenny Van Sickle

Senior Implementation Consultant, SurePoint Technologies
Tuesday September 15, 2026 4:10pm - 5:00pm EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core

4:10pm EDT

Making Your Collection Efforts Paperless
Tuesday September 15, 2026 4:10pm - 5:00pm EDT
Breakout Room 1 - Savannah Ballroom B
Join SurePoint's Senior Implementation Consultant Allison Geier as she walks you through a step-by-step overview on ARM/eARM. This will be an informative, hands-on-optional session. If you wish to participate as the presentation is going along, please follow the step by step in these documents, or,  be sure to see Allison in the expert room prior to the session to ensure your systems are...
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Speakers
avatar for Allison Geier

Allison Geier

Senior Implementation Consultant, SurePoint Technologies

Tuesday September 15, 2026 4:10pm - 5:00pm EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Enterprise

4:10pm EDT

SurePoint Pro Live: A Day in the Life of a 2026 Modern Firm
Tuesday September 15, 2026 4:10pm - 5:00pm EDT
Breakout Room 3 - Savannah Ballroom D
Watch SurePoint Pro come alive in real time. SurePoint product team members take you through a full day at a 2026 mid-market firm — from a partner's morning intake call, through matter setup, time capture, task delegation, document collaboration, and client communication, all the way to month-end billing — without ever leaving SurePoint Pro. See how the platform's embedded analytics,...
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Speakers
DR

David Raborn

Manager, Product Management, SurePoint Technologies
RS

Roque Sena

Senior Product Owner, SurePoint Technologies
Tuesday September 15, 2026 4:10pm - 5:00pm EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  SurePoint Pro

6:00pm EDT

Dinner and Awards
Tuesday September 15, 2026 6:00pm - 9:00pm EDT
Atrium - Marriott Savannah Riverfront
TBA
Tuesday September 15, 2026 6:00pm - 9:00pm EDT
Atrium - Marriott Savannah Riverfront
  All
 
Wednesday, September 16
 

8:00am EDT

Breakfast
Wednesday September 16, 2026 8:00am - 9:00am EDT
Atrium - Marriott Savannah Riverfront

Wednesday September 16, 2026 8:00am - 9:00am EDT
Atrium - Marriott Savannah Riverfront
  Breaks and Meals

9:00am EDT

SurePoint Expert Room
Wednesday September 16, 2026 9:00am - 11:00am EDT
Expert Room - Savannah Ballroom E

Wednesday September 16, 2026 9:00am - 11:00am EDT
Expert Room - Savannah Ballroom E
  Expert Room

9:15am EDT

Profitability Unlocked: An interactive round table on how to use Finance Core data
Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 2 - Savannah Ballroom C
Join Mike Fife and panelists to be announced for an interactive Roundtable discussion on delivering profit - specifically, what do you DO with the data? Mike will walk you through how to get started, how to implement, and how to use the information to benefit your firm in an open discussion with attendees  on best practices.
Speakers
avatar for Mike Fife

Mike Fife

Principal Implementation Consultant, SurePoint Technologies
Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Core

9:15am EDT

Trust Accounting & Compliance Best Practices in Finance Enterprise
Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 2 - Savannah Ballroom C
Trust accounting and compliance are critical—but they don’t have to be complex or risky. In this session, we’ll walk through best practices for managing trust accounts in Finance Enterprise while maintaining accuracy, transparency, and audit readiness. Learn how to streamline processes around deposits, disbursements, and reconciliations while reducing manual effort and minimizing compliance...
See More →
Speakers
avatar for Eoin Walden

Eoin Walden

Sales Engineer, SurePoint Technologies

Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Enterprise

9:15am EDT

From Patterns to Pipelines: AI-Powered Talent Intelligence for the 2026 Hiring Market
Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 1 - Savannah Ballroom B
The 2026 lateral market rewards firms that use data, not gut feel. Kath Byrnes shows how Legal Insights's market intelligence — combined with your own historical hiring and attrition signals — surfaces high-potential candidates, predicts retention risk, and rebuilds resilient pipelines in a tightening talent landscape. Leave with practical AI-assisted plays to modernize sourcing, reactivate...
See More →
Speakers
avatar for Katherine Byrnes

Katherine Byrnes

Senior Product Owner, SurePoint Technologies

Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  Legal Insights

9:15am EDT

Platinum Sponsor Session: 4L Managed Accounting - AI in Your Accounting Department
Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 3 - Savannah Ballroom D
Practical Tools for Practical People Whether you're already using AI or still figuring out where to start, this session is designed to give you something practical to take back to your team. We'll begin with an open conversation: what are you doing with AI, what have you tried, what are you skeptical about? From there, we'll move into live examples of how AI can help in day-to-day...
See More →
Speakers
avatar for Brian Schofield

Brian Schofield

Controller, 4L Managed Accounting LLC
As a fractional controller for multiple law firm clients, I act as a strategic financial partner and trusted
advisor. I oversee the full accounting cycle, manage relationships, and ensure timely, accurate financials for each firm I support. This role blends the technical expertise of a controller with the client-centric mindset of a service provider. I am a proactive problem solver who can... Read More →
avatar for Mary Steele

Mary Steele

Director of Reporting, 4L Managed Accounting LLC
Mary Steele is the Director, Reporting at 4L Managed Accounting LLC, a strategic partner of SurePoint Technologies. 
Wednesday September 16, 2026 9:15am - 10:00am EDT
Breakout Room 3 - Savannah Ballroom D 100 General McIntosh Boulevard, Savannah, GA, USA
  The Future of Firm Performance

10:10am EDT

The Firm Leader's Guide to Closing the Gap: Faster Billing, Faster Revenue
Wednesday September 16, 2026 10:10am - 10:55am EDT
Breakout Room 2 - Savannah Ballroom C
Join product expert Colin Farrell to learn how to generate and analyze aging, realization, collection, and rate metrics, and translate watchlist signals into decisive action. Plus, are you overlooking the impact of digital payments? A must-attend session for firm administrators and finance leadership looking to make your firm's data work harder, smarter, and faster.
Speakers
avatar for Colin Farrell

Colin Farrell

Product Owner, SurePoint Technologies
Wednesday September 16, 2026 10:10am - 10:55am EDT
Breakout Room 2 - Savannah Ballroom C 100 General McIntosh Boulevard, Savannah, GA, USA
  Finance Enterprise

10:10am EDT

A Live Dashboard Workshop
Wednesday September 16, 2026 10:10am - 10:55am EDT
Breakout Room 1 - Savannah Ballroom B
Move beyond static reports and discover how dynamic dashboards can transform the way your firm works. In this interactive session, we’ll demonstrate how to visualize, shape, and explore your data to uncover insights that matter. From financial performance to operational trends, you’ll see how modern reporting tools can help you tell a clearer story and make more confident decisions.
Speakers
DR

David Raborn

Manager, Product Management, SurePoint Technologies
RS

Roque Sena

Senior Product Owner, SurePoint Technologies
Wednesday September 16, 2026 10:10am - 10:55am EDT
Breakout Room 1 - Savannah Ballroom B 100 General McIntosh Boulevard, Savannah, GA, USA
  SurePoint Pro

11:00am EDT

Exhibit Hall - Last Looks and Passport to Prizes
Wednesday September 16, 2026 11:00am - 11:45am EDT
Foyer / Pre-Function Area
Visit Ignite's Sponsors in the Exhibit Hall
  • 3545 Consulting
  • 4L
  • Affinity
  • Afinety
  • Ajax
  • Billables.ai
  • Cloudelligent
  • Corpay
  • Demand Pulse
  • Element
  • FileForms
  • First American Equipment Finance
  • Laurel.ai
  • Legal Tech Decoded
  • Matteroom
  • PointOne
  • Scan Logic
  • Zebraworks

Wednesday September 16, 2026 11:00am - 11:45am EDT
Foyer / Pre-Function Area
  Breaks and Meals

11:45am EDT

Closing Remarks
Wednesday September 16, 2026 11:45am - 12:00pm EDT
General Session Room - Savannah Ballroom A
As Ignite 2026 wraps up, join us to celebrate the connections made and to thank our sponsors and presenters who helped make this conference possible.  SurePoint leadership leaves you with a few parting thoughts on the year ahead and an open invitation to keep the conversation going long after you head home. 
Speakers
avatar for Dan Hurley

Dan Hurley

Chief Commercial Officer, SurePoint Technologies
avatar for Amy Flaherty

Amy Flaherty

VP, Customer Growth, SurePoint Technologies
Wednesday September 16, 2026 11:45am - 12:00pm EDT
General Session Room - Savannah Ballroom A
  All
 

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